Knowing Where To Tap

A Fired Machinist? Charles R. Wiers? Hubert N. Alyea? Charles Proteus Steinmetz? Henry Ford? Anonymous? Dear Quote Investigator: A popular anecdote highlights the extraordinary value of properly applying specialized knowledge. A top-expert is hired to fix a gigantic complicated machine suffering from an intractable problem. The adroit practitioner repairs the contraption with a simple action …

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