What’s Not Going To Change in the Next 10 Years?

Jeff Bezos? Wolfgang R. Schmitt? Apocryphal?

Dear Quote Investigator: Business leaders in technology-based companies are often asked for ten year predictions of change. Apparently, Jeff Bezos, CEO of Amazon, once responded by spinning the inquiry. He said there was a more important question:

What’s not going to change in the next 10 years?

He argued that the answer was crucial because a company foundation must be built upon things that do not change. Would you please explore this topic?

Quote Investigator: In October 2007 “Harvard Business Review” published an interview with Jeff Bezos. He stated that expanding into new areas was vital, but a nascent enterprise required five to seven years of nurturing before it could make a meaningful contribution to company economics. He was asked how he maintained confidence that such an investment would pay off: 1

It helps to base your strategy on things that won’t change. When I’m talking with people outside the company, there’s a question that comes up very commonly: “What’s going to change in the next five to ten years?” But I very rarely get asked “What’s not going to change in the next five to ten years?”

At Amazon we’re always trying to figure that out, because you can really spin up flywheels around those things. All the energy you invest in them today will still be paying you dividends ten years from now. Whereas if you base your strategy first and foremost on more transitory things—who your competitors are, what kind of technologies are available, and so on—those things are going to change so rapidly that you’re going to have to change your strategy very rapidly, too.

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Notes:

  1. 2007 October, Harvard Business Review (HBR), Article: The Institutional Yes, (Interview of Jeff Bezos conducted by HBR editors Julia Kirby and Thomas A. Stewart; interview was published in the magazine and on the website), Description: Magazine and website about management published by Harvard University of Massachusetts. (Accessed hbr.org March 3, 2021) link

Your Margin Is My Opportunity

Jeff Bezos? Adam Lashinsky? Om Malik? Apocryphal?

Dear Quote Investigator: Business leaders often boast about the profit margins of their corporations, and some stock analysts praise companies which maximize that metric. Yet, a self-satisfied attitude attracts dangerous competitors. Jeff Bezos, the entrepreneurial founder of the Amazon juggernaut, has received credit for this trenchant remark:

Your margin is my opportunity.

Is this quotation authentic? Would you please help me to find a citation?

Quote Investigator: The earliest match found by QI appeared in November 2012 on the website of business magazine “Fortune” within a lengthy cover article titled “Amazon’s Jeff Bezos: The Ultimate Disrupter” by journalist Adam Lashinsky. The piece contrasted the approaches of Amazon versus Apple and asserted that Amazon followed a low-price and low-margin strategy. Emphasis added to excerpts by QI: 1

A favorite Bezos aphorism is “Your margin is my opportunity.” In fact, whereas Apple has long prided itself for premium prices—with the operating margins to show for it: 31% in 2011, vs. 2% for Amazon—Amazon sells at the bare minimum needed to break even, on the assumption it will make money elsewhere.

The quotation may have come from an interview of Bezos conducted by Lashinsky although the phrase “your margin” does not quite fit when addressing a journalist. Some other quotations in the article appear to have been gathered during an interview.

Below are additional selected citations in chronological order.

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Notes:

  1. Website: Fortune Magazine, Article title: Amazon’s Jeff Bezos: The Ultimate Disrupter, Article author: Adam Lashinsky, Date on website: November 16, 2012, Note: Story from December 3, 2012 issue of Fortune, Website description: Business magazine headquartered in New York City. (Accessed fortune.com on January 13, 2019) link