Katharine Graham? Warren Bennis? Chris Hildyard? E. B. White? Luc de Clapiers? Anonymous?
Question for Quote Investigator: Making mistakes in life is inevitable. Thus, learning to respond resiliently to setbacks is essential. A healthy perspective is presented by the following adage:
A mistake is just another way of doing things.
This statement has been credited to Katharine Graham who was the publisher of “The Washington Post” newspaper and Warren Bennis who was a Professor of Business Administration. I have been unable to find a solid citation. Would you please help?
Reply from Quote Investigator: Warren Bennis conducted numerous interviews with talented leaders to identify principles and techniques employed by superior managers. Bennis and Burt Nanus co-authored the 1985 book “Leaders: The Strategies for Taking Charge”. The book described the adaptive responses of leaders confronting difficulties. Leaders were not discouraged and continued to focus their energies on accomplishment. Boldface added to excerpts by QI:1
They simply don’t think about failure, don’t even use the word, relying on such synonyms as “mistake,” “glitch,” “bungle,” or countless others such as “false start,” “mess,” “hash,” “bollix,” “setback,” and “error.” Never failure.
One of them said during the course of an interview that “a mistake is just another way of doing things.” Another said, “If I have an art form of leadership, it is to make as many mistakes as quickly as I can in order to learn.”
The person delivering the quotation was not identified in the 1985 book; however, in 1994 Warren Bennis and Joan Goldsmith published a work titled “Learning to Lead: A Workbook On Becoming A Leader”. This book ascribed the quotation to Katharine Graham:2
Most of the people Warren Bennis interviewed for On Becoming a Leader looked forward to mistakes because they felt that someone who had not made a mistake had not been trying hard enough. Norman Lear, writer-producer at CEO Act III Productions, put it this way: “Wherever I trip is where the treasure lies.” Katharine Graham, from the CEO Washington Post, said, “For me, a mistake is just another way of doing things.”
Below are additional selected citations in chronological order.
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