Samuel Foote? 4th Earl of Sandwich? James Quin? John Wilkes? William Gladstone? Benjamin Disraeli? Dear Quote Investigator: The sharpest and funniest retort I know of was said in response to a harsh insult: You, sir, will certainly either die upon the gallows or of a social disease. That depends, sir, upon whether I embrace your … Continue reading You Shall Either Die Upon the Gallows or of the Pox
Marshall Field? Harry Gordon Selfridge? John Wanamaker? César Ritz? Anonymous? Dear Quote Investigator: There is a famous customer service slogan that has been highlighted by several business people. Here are two versions: The customer is always right. The customer is never wrong. Do you know who created this motto? Quote Investigator: The earliest close match … Continue reading The Customer Is Always Right
Mohandas Gandhi? L. L. Bean? Kenneth B. Elliott? Great Western Fuel Company? Ray Noyes? Paul T. Babson? Anonymous? Dear Quote Investigator: There is a popular business motto that is used by corporate departments of Customer Relations and Human Resources: A customer is the most important visitor on our premises. He is not dependent on us. … Continue reading The Customer is Not an Interruption in Our Work; He Is the Purpose of It
