One-Half the Money I Spend for Advertising Is Wasted, But I Have Never Been Able To Decide Which Half

John Wanamaker? William Hesketh Lever? William Hulme Lever? Lord Leverhulme? William Wrigley Jr.? John T. Dorrance? Robert C. Ogden? George Washington Hill? Roy L. Smith? David Ogilvy? Anonymous?

Dear Quote Investigator: Readers often ignore advertisements, but sometimes ads decisively influence purchasing decisions. A business mogul once humorously commented on this hit-or-miss quality. Here are two versions:

Half the money I spend on advertising is wasted, and the trouble is I don’t know which half.

Fifty cents out of every dollar I spent for advertising was wasted, but I could never be sure which fifty cents it was.

This saying has been attributed to U.S. department story magnate John Wanamaker and to English industrialist William Hesketh Lever (Lord Leverhulme). Would you please explore this topic?

Quote Investigator: The earliest match known to QI occurred within a 1919 speech delivered at a bible conference held in Indiana. Reverend Roy L. Smith spoke about “The Salesmanship of Preaching”, and he ascribed the saying to Wanamaker. Boldface added to excerpts by QI:[1]1919, Winona Echoes: Addresses Delivered at the Winona Bible Conference, Held in Winona Lake, Indiana in August 1919, The Salesmanship of Preaching by Reverend Roy L. Smith, Start Page 333, Quote … Continue reading

John Wanamaker once said, “I am convinced that about one-half the money I spend for advertising is wasted, but I have never been able to decide which half.”

Wanamaker died in 1922 when he was 84 years old. QI has been unable to find a direct citation to a written or spoken instance from Wannamaker; hence, this ascription remains uncertain. Nevertheless, Wannamaker is currently the leading candidate.

Below are additional selected citations in chronological order.

Continue reading One-Half the Money I Spend for Advertising Is Wasted, But I Have Never Been Able To Decide Which Half

References

References
1 1919, Winona Echoes: Addresses Delivered at the Winona Bible Conference, Held in Winona Lake, Indiana in August 1919, The Salesmanship of Preaching by Reverend Roy L. Smith, Start Page 333, Quote Page 333, Published by Authority of Winona Publishing Society. (Google Books Full View) link

No One in This World Has Ever Lost Money by Underestimating the Intelligence of the Great Masses of the Plain People

H. L. Mencken? Louis B. Mayer? Arthur L. Mayer? David Ogilvy? P. T. Barnum? Apocryphal?

Dear Quote Investigator: A sardonic comment about the general public has been credited to the famous journalist curmudgeon H. L. Mencken. Here are two versions:

(1) No one ever went broke underestimating the intelligence of the American public.

(2) Nobody ever lost money underestimating the taste of the American people.

I have not been able to determine the original phrasing and a precise citation. Would you please help me?

Quote Investigator: H. L. Mencken was based in Baltimore, Maryland where he wrote for “The Sun” and its companion newspaper “The Evening Sun”. On September 18, 1926 he penned a column about the success of tabloid newspapers which included the following passage. Boldface added to excerpts by QI:[1] 1926 September 18, The Evening Sun, As H. L. Sees It by H. L. Mencken, Quote Page 7, Column 2, Baltimore, Maryland. (Newspapers_com)

No one in this world, so far as I know—and I have searched the records for years, and employed agents to help me—has ever lost money by underestimating the intelligence of the great masses of the plain people. Nor has anyone ever lost public office thereby. The mistake that is made always runs the other way. Because the plain people are able to speak and understand, and even, in many cases, to read and write, it is assumed that they have ideas in their heads, and an appetite for more. This assumption is a folly.

Mencken’s column was reprinted in other newspapers. For example, on the next day, September 19, the piece appeared in the “Chicago Sunday Tribune” of Illinois[2] 1926 September 19, Chicago Sunday Tribune (Chicago Daily Tribune), Notes on Journalism by H. L. Mencken, Quote Page G1, Column 3, Chicago, Illinois. (ProQuest) and the “San Francisco Chronicle” of California.[3] 1926 September 19, San Francisco Chronicle, Tabloid a la First Reader by H. L. Mencken, Quote Page 2F, Column 6, San Francisco, California. (GenealogyBank)

During the ensuing years the quotation has evolved into more streamlined forms. The prolix remark about searching and employing agents has usually been omitted. The phrase “lost money” has often been replaced by “went broke”.

Below are additional selected citations in chronological order.

Continue reading No One in This World Has Ever Lost Money by Underestimating the Intelligence of the Great Masses of the Plain People

References

References
1 1926 September 18, The Evening Sun, As H. L. Sees It by H. L. Mencken, Quote Page 7, Column 2, Baltimore, Maryland. (Newspapers_com)
2 1926 September 19, Chicago Sunday Tribune (Chicago Daily Tribune), Notes on Journalism by H. L. Mencken, Quote Page G1, Column 3, Chicago, Illinois. (ProQuest)
3 1926 September 19, San Francisco Chronicle, Tabloid a la First Reader by H. L. Mencken, Quote Page 2F, Column 6, San Francisco, California. (GenealogyBank)

Never Write an Advertisement Which You Wouldn’t Want Your Own Family To Read

Creator: David Ogilvy, influential advertising executive who founded the top firm Ogilvy & Mather

Context: In 1963 Ogilvy published the best-seller “Confessions of an Advertising Man” which included the following advice:[1] 1963, Confessions of an Advertising Man by David Ogilvy, Chapter 5: How to Build Great Campaigns, Quote Page 99, Atheneum, New York. (Verified with hardcopy)

Never Write an Advertisement Which You Wouldn’t Want Your Own Family To Read.

You wouldn’t tell lies to your own wife. Don’t tell them to mine. Do as you would be done by.

To dissuade readers from using deception Ogilvy emphasized the negative repercussions of lying to the consumer:

If you tell lies about a product, you will be found out—either by the Government, which will prosecute you, or by the consumer, who will punish you by not buying your product a second time.

Acknowledgement: Thanks to ‘Effector’ who asked QI to verify a solid citation for this quotation.

References

References
1 1963, Confessions of an Advertising Man by David Ogilvy, Chapter 5: How to Build Great Campaigns, Quote Page 99, Atheneum, New York. (Verified with hardcopy)