Quote Origin: Efficiency Is Concerned With Doing Things Right. Effectiveness Is Doing the Right Things

Peter Drucker? Elsie Robinson? Warren Bennis? Stephen R. Covey? Glenn J. Shanahan? Anonymous?

Question for Quote Investigator: In the domain of business and entrepreneurship two contrasting statements yield a crucial insight:

  • Efficiency is doing things right.
  • Effectiveness is doing the right things.

The most successful organizations require both efficiency and effectiveness. Another version highlights the following two ideas:

  • Management is doing things right.
  • Leadership is doing the right things.

These notions have been attributed to the famous management guru Peter Drucker and the influential Professor of Business Warren Bennis. Would you please explore this topic?

Reply from Quote Investigator: Peter Drucker did present this concept multiple times. Warren Bennis also employed this notion. See citations further below. The elegance of the formulation stems from the use of antimetabole: words in successive clauses are repeated in transposed order. QI believes that the phrasing evolved over time.

In 1869 the “Harrisburg Telegraph” of Pennsylvania printed the following short item displaying antimetabole. The words “efficiency” and “effectiveness” were absent. Boldface added to excerpts:1

A DIFFERENCE.—There is a difference between doing a thing right, and doing the right thing. One individual may be engaged in a very bad work, and yet do his work well. Another may be engaged in a laudable undertaking and do his work very poorly. The true maxim is, “do the right thing right.”

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Quote Origin: You Can Never Be Too Rich or Too Thin

Babe Paley? Wallis Simpson? Suzy Knickerbocker? Mrs. J. Gordon Douglas Sr.? Gregg Moran? Truman Capote? Dorothy Parker? Joan Rivers? Zenith Carburetor? Anonymous?

Question for Quote Investigator: Achieving wealth and a svelte body have become idealized goals in some cultural milieus. Here are three versions of a pertinent maxim:

  • You can never be too rich or too thin.
  • You can’t be too thin or too rich.
  • A woman can never be too thin or too rich.

As knowledge of the eating disorders anorexia and bulimia has grown this saying has become more sinister to some. Would you please explore its origin?

Reply from Quote Investigator: The earliest match located by QI appeared in the July 1963 issue of the U.S. fashion magazine “Harper’s Bazaar” within an article titled “High Living on Low Calories”. The attribution was anonymous. Boldface added to excerpts:1

Ponder, now, our week’s worth of diet menus, based on the latter part of that wise old adage, “You can never be too rich or too thin.” High living on low calories, indeed!

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Quote Origin: The Single-Frame Picture of a Caterpillar Does Not Foretell Its Transformation Into a Butterfly

Buckminster Fuller? Helen Hayes? Apocryphal?

Question for Quote Investigator: The full potential of a person or an idea is not visible in a nascent state. An ingenious analogy expresses this viewpoint:

There is nothing in a caterpillar that tells you it’s going to be a butterfly.

This remark has been attributed to the inventor and futurist R. Buckminster Fuller, but I have been unable to find a citation, and I suspect that the phrasing is inaccurate. Would you please help me?

Reply from Quote Investigator: In November 1969 R. Buckminster Fuller delivered the Third Annual Jawaharlal Nehru Memorial Lecture in New Delhi, India. In 1970 he published an article based on his speech titled “Planetary Planning” in the journal “The American Scholar”. Boldface added to excerpts by QI:1

Our Universe as defined is finite but nonsimultaneously conceptual. The single-frame picture of a caterpillar does not foretell its transformation into a butterfly. Nor does one picture of a butterfly tell the viewer that the butterfly can fly. Universe as defined is a scenario.

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Quote Origin: Fashion Is Always a Reflection of the Time, But It Is Forgotten If It Is Foolish

Coco Chanel? Gabrielle Chanel? Apocryphal?

Question for Quote Investigator: When a fashionable new item or design is created it is always embedded in its time period. The item is certain to lose favor eventually and become unfashionable. Yet, some fashions transcend and endure. These items can be revived and become fashionable again and again. The fashion icon Coco Chanel (Gabrielle Chanel) apparently said:

Fashion is always a reflection of the time, but it is forgotten if it is foolish.

Would you please help me to find a citation?

Reply from Quote Investigator: In September 1938 “Vogue” magazine of Paris published a two page spread of “Maximes et Sentences” (“Maxims and Sentences”) by Gabrielle Chanel. The following statement appeared among the 31 items. Boldface added to excerpts buy QI:1

La mode est toujours un reflet de l’époque, mais on l’oublie si elle est bête.

Here is one possible translation:

Fashion is always a reflection of the times, but we forget it if it is stupid.

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Quote Origin: The Hurrier I Go, the Behinder I Get

Lewis Carroll? Charles L. Dodgson? Alice in Wonderland? White Rabbit? March Hare? Emmaleta Hicks? Gene Meihsner? Ed Sussdorff? Milton Berle? Truck Driver Named Bill? Anonymous?

Question for Quote Investigator: There is a family of statements about the difficulty of keeping up with a heavy workload. Here are four instances:

  • The harder I work, the behinder I get.
  • The hurrier I go, the behinder I get.
  • The hurrieder I work, the behinder I get.
  • The faster I run, the behinder I get.

This saying has often been credited to Lewis Carroll (pen name of Charles L. Dodgson) who wrote the famous fantasy works “Alice’s Adventures in Wonderland” and “Through the Looking-Glass”. Yet, I have searched Carroll’s books and have not found this expression; therefore, I doubt this attribution. Would you please explore its provenance?

Reply from Quote Investigator: There is no substantive evidence that Lewis Carroll penned this saying; it does not appear in “Alice’s Adventures in Wonderland” or “Through the Looking-Glass”. It has been difficult to trace. QI believes the expression evolved over time, and the originator remains uncertain. The saying was deemed Carrollian by some careless wordsmiths, and it was eventually incorrectly reassigned to the popular fantasist.

The earliest match located by QI containing the keyword “behinder” appeared in “The Detroit Free Press” of Michigan in January 1943. The saying was spoken by a truck driver with the common first name of “Bill”:1

BEHINDER—Emmaleta Hicks clerical worker at the Michigan Central Terminal, reports this scrap of conversation between two truck drivers in the middle of the daily parcel blitz:

“Ya gettin’ caught up with your work, Bill?”
“Naw,” replied Bill, dejectedly, “the harder I work the behinder I get.”

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Quote Origin: Any Activity Becomes Creative When the Doer Cares About Doing It Right Or Better

John Updike? Apocryphal?

Question for Quote Investigator: Exalted activities such as composing a symphony or devising an invention clearly enable the maker to express creativity. Refreshingly, the prominent writer John Updike contended that even quotidian activities allowed for creativity if the doer cared enough to excel. Would you please help me to find a citation?

Reply from Quote Investigator: In 1968 “Playboy” magazine contacted several well-known writers and asked each one to compose a short piece about creativity. The group included John Updike, Arthur Miller, Le Roi Jones (Amiri Baraka), and James T. Farrell. Updike propounded an expansive notion of creativity. Boldface added to excepts by QI:1

For one thing, creativity is merely a plus name for regular activity; the ditchdigger, dentist and artist go about their tasks in much the same way, and any activity becomes creative when the doer cares about doing it right, or better.

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Quote Origin: Computer Science Is Not About Computers, Any More Than Astronomy Is About Telescopes

Edsger W. Dijkstra? Alan Perlis? Jacques Arsac? George Johnson? Donald Knuth? Matthew Dennis Haines? Anonymous?

Question for Quote Investigator: Computers are the fundamental tool employed within the field of computer science; however, the discipline transcends this tool. Here are three attempts to articulate this viewpoint:

Computer science is no more about computers than astronomy is about telescopes.

Biology is not about microscopes, and computer science is not about computers.

“Computer science” is a terrible name. Astronomy is not called “telescope science”, and biology is not called “microscope science”.

This saying has been attributed to Dutch computer scientist Edsger W. Dijkstra. Would you please explore this topic?

Reply from Quote Investigator: The earliest close match located by QI appeared in the 1986 book “Machinery of the Mind: Inside the New Science of Artificial Intelligence” by science journalist George Johnson. The attribution was anonymous. Boldface added to excerpts:1

The possibility of a science in which all the world is thought of computationally casts the study of computers in an important new light. As its practitioners are fond of saying, computer science is not about computers, any more than astronomy is about telescopes, or biology about microscopes. These devices are tools for observing worlds otherwise inaccessible. The computer is a tool for exploring the world of complex processes, whether they involve cells, stars, or the human mind.

This saying has been difficult to trace, and this article only presents a snapshot of current research. There is evidence that the underlying notion emerged in the 1960s and 1970s, but the initial formulations were not concise and direct.

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Quote Origin: No One On His Deathbed Ever Said, ‘I Wish I Had Spent More Time On My Business’

Paul Tsongas? Harold Kushner? Arnold Zack? Barbara Mackoff? Anonymous?

Question for Quote Investigator: When an individual is lying on a deathbed and contemplating mortality the need to ascribe a transcendent meaning and purpose to life often becomes paramount. Deep bonds of love, caring, and friendship are highlighted. The workaday world recedes in importance. Here are four statements from a family of pertinent sayings:

  • Nobody on their deathbed has ever said, “I wish I had spent more time at the office’.
  • No one on their deathbed ever said, ‘I wish I’d spent more time at work’.
  • No person on their deathbed ever says they wish they had worked harder.
  • I never heard a dying man say, ‘I wish I’d spent more time at the office.’

This saying has been attributed to U.S. Senator Paul Tsongas and prominent rabbi author Harold Kushner. Would you please explore this topic?

Reply from Quote Investigator: In 1983 Paul Tsongas was a U. S. Senator for Massachusetts. When he was diagnosed with a treatable form of cancer he re-evaluated his life choices and opted not to seek re-election. In 1984 he published the memoir “Heading Home” which included a discussion of his decision. The following passage refers to Niki who was Tsongas’s wife and Arnold Zack who was a lawyer friend. Boldface added by QI:1

Since I didn’t have a lot of close friends, the family was where I fulfilled my human aspirations. The Senate had become an obstacle to that. As Niki told a reporter later on, “We are a self-contained unit.” Or as an old friend, Arnold Zack, wrote to me in a letter, “No one on his deathbed ever said, ‘I wish I had spent more time on my business.’”

This is the earliest match known to QI. The saying was popularized by Paul Tsongas, but it originated with Arnold Zack according to current evidence.

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Quote Origin: We Look Into Mirrors But We Only See the Effects of Our Times On Us—Not Our Effect On Others

Pearl Bailey? Apocryphal?

Question for Quote Investigator: When you look into a mirror your self-image may be altered, but you are not forced to see yourself objectively. You do not perceive yourself through the eyes of others, and you do not really understand your effect on others. The U.S. actress and singer Pearl Bailey once said something like this. Would you please help me to find a citation?

Reply from Quote Investigator: In 1976 Pearl Bailey published a collection of short essays titled “Hurry Up, America, & Spit”. The piece titled “We Look Into Mirrors” begins with the following statement. Boldface added to excerpts:1

We look into mirrors but we only see the effects of our times on us—not our effect on others.

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Quote Origin: The Best Swordsman in the World Doesn’t Need To Fear the Second Best Swordsman

Mark Twain? David Weber? Apocryphal?

Question for Quote Investigator: Achieving expert knowledge and abilities in a domain may require many years of hard work. Yet, expertise does not guarantee success. Here is a counterintuitive adage:

The best swordsman does not fear the second best. He fears the worst since there’s no telling what that idiot is going to do.

This statement has been attributed to the famous humorist Mark Twain and the popular science fiction author David Weber. But I am having trouble locating a solid citation. Would you please help?

Reply from Quote Investigator: In 1889 Mark Twain published “A Connecticut Yankee in King Arthur’s Court”. The book included an observation about the “best swordsman”, but the phrasing differed from the remark specified in the inquiry above. The following excerpt represents the thoughts of the book’s narrator. Bold face added by QI:1

But don’t you know, there are some things that can beat smartness and foresight? Awkwardness and stupidity can. The best swordsman in the world doesn’t need to fear the second best swordsman in the world; no, the person for him to be afraid of is some ignorant antagonist who has never had a sword in his hand before; he doesn’t do the thing he ought to do, and so the expert isn’t prepared for him; he does the thing he ought not to do: and often it catches the expert out and ends him on the spot.

The viewpoint of the narrator of a novel may diverge from the author’s viewpoint; however, in this case, QI suspects that Twain would concur with the insight provided by the narrator.

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